Memrise website and apps are down [ Edit: Fixed! ] (and Closed )

Memrise:
Our site and apps are currently down. We are investigating the issue and will be back as soon as possible. We appreciate your patience and understanding.

UPDATE: Site and apps are back up. There is an issue with saving progress on web which we’re looking into. Thanks again for your patience!

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Same for me.

Yeah…
I wanted to add new words to the course and the site keeps loading…

Well, I’m just being allowed to go directly to the https which tells me that the memrise.com portal isn’t available to intercept the request and redirect me to the insecure front door.

I really have to get a console happening on these droid browsers too.

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On the off chance that Memrise staff isn’t already aware of this, I’m going to be annoying and do this: @MemriseMatty, @Lien, @BeaTrisy, @xia.fan, @IgCostaBR, @ayshetuba, @LenaE, @MerlijnB, @MashaSh, @angileptol

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@mario2189, @MatildeBC, @Guillaume_Jaskula, @NaYoungOh, @MarikoMizutani, @Joshua, @aasoerensen1, @daniel.zohar

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Our site and apps are currently down. We are investigating the issue and will be back as soon as possible. We appreciate your patience and understanding.

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Apologies for the problems with the service! The site should be up and running again, but we are still working on the issues and to make sure to recover as much of the learning progress as possible for everyone.

We’ll keep you updated as soon as we have further info!

Thank you for the patience and apologies for not so ideal end to the weekend.

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thanks a lot, but there seems to be a problem with recording results in the web version, I tried to review something right now and after I have finished, the same words are still “ready for reviewing”

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Yes, some progess saving issues are still there if you use the web app, but should be working ok on mobile.
We’re still in progress to get everything back to normal.

If the progress saving bug doesn’t get fixed before the turnover time for the next day is it going to count against our streak?

Maybe this is a good time to ask then, when using the mobile version how on earth can we easily see the points per day for the courses we have goals on? But frankly I only ever use the mobile version in emergencies, if for no other reason that I’m really only interested in typing out answers in full with no assistance.

The reviewed words are being saved normally on my android app but the course score does not grow.

I’ve just registered to memrise and ended up confused why my progress isn’t saved at all. I hope the issues are solved soon!

The mobile apps deal with the progress slightly differently, so it’s not lost. But again, the issues are being worked on.
For streaks, it would be helpful if you know for which course you had which streak and in case of any loss tomorrow, report that through the support page. We can fix and recover them then individually.

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Well, I’ve done my streaked courses on mobile now, but since I mostly use the web version, I hope the streaks will stay there. For the record, in case stuff vanishes after midnight, I should be having a 278 day streak on the old Memrise A2 German, 143 days on my own Intermediate German and just 27 days on Memrise A1 French.

Edit on Monday: yes, according to the website, my streaks were interrupted (only on the German courses, I had done the French before the site bugged up), although I’ve watered them sufficiently in the app. I hope they’ll get restored once you fix the site. :slight_smile:

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Same for me and no points given again. Rats!!

What about the review function not working or “learn words” not updating?

On both Chrome & Firefox on Windows 10: Review continues to present the same words over and over again. However, my total score IS being incremented by each review session.

It’s been a whole day now… this is not good. Will reconsider using this platform if we can’t even expect completely broken basic functions to be fixed in a timely manner.

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