No thanks, I was attracted to memrise because of the web service. you learn better typing the words and sentences out. I bought pro because of the web service.
I can appreciate that a lot of work is being done to fix the problems being encountered but frustration at being unable to use Memrise is beginning to set in as quite simply the website no longer works for me.
The issues must be serious and I am having doubts if it can be solved/recovered but the Memrise team must all have bald heads from the amount of head scratching they must be doing!!!
Beginning to be so frustrated by thisā¦how can one learn properly when nothing seems to work properly?.. Having paid for a pro membership I expected a better serviceā¦Is there any chance of these glitches being sorted any time soon?
But we donāt all have access to a mobile versionā¦I have been on the web version since I joined and feel it should work just as well as a mobile version.
Iām referring to the streak that is displayed under your learning graph. āBest streak: [X] daysā. How many days in a row youāve done any kind of learning.
Once the issue gets fixed, will the number of review-able words on the website automatically sync up with the iOS app?
I have done all my reviewing on the app, and it has worked fine, however the website version still says I must review all of those words still, and Iām wondering if the reviewing Iām doing now will still count once everything is up and working again.
I understand that but I think they should be more focused on communicating the userās ability to learn, since coming back up the site has gone from near useless (displaying the same words over and over again) to usable (the numbers are wrong but I can re-learn words Iāve forgotten) and I would have never known that if I hadnāt checked this thread.
Yes, the communication has been appalling. I have no idea how many people are on the team at memrise, but ONE person, knarusk, fielding all the questions? That person better be on 24/7, and we can see sheās certainly not. In fact, she WAS here 7 hours ago and neither answered a question nor posted an update on the progress. Memrise has been non-functional for the past week, and customer service would very much sweeten the wound, but it seems memrise is well-aware core users will come back again and again, even if decent, company conduct is not maintained, even if user-suggested fixes are never addressed or implemented, even if aesthetic changes both to the forum (thereby deleting a wealth of course information) and to the interface of the website are both bemoaned and unasked for.
No remorse, no cares. āWhy make an effort when we know these people will keep returning?ā Shame on your behavior, memrise.
āAs the amount of data that is being handled is huge in absolute terms,
in order to have the least ādamageā on everyoneās progress, a roll-back
is often not the best option, and this applies to this case.ā
For future reference, I think I speak for everyone here when I say that rolling back everyoneās progress by a day when you initially discover the problem is far, far preferable to the current situation.