Today’s worst news. Like many other users, I’ve been using memrise for community-created courses and created courses for myself. Without those courses there’s no sense for me to continue using memrise.
Very strange policy to move the courses away. If the memrise team is afraid to scare away new users with low-quality user-contenet - at least it would be nice to allow users to move Courses from Decks back into memrise for themselves.
I guess if anyone of the devs are still listening. The main reason why I and probably many like the offline mode is because a ‘mobile friendly’ site would still require you to download the data of said course every time you access it, there may be temp files but those get cleared out once in a while and they only stick around if you leave the course open in one of the tabs of the browser, and the tab has to be loaded first.
This basically makes a repeat of redownloading the required data over and over. All the courses I follow as well as many other also include audiofiles and if you start counting can add up to quite the download time.
Not everyone has a mobile data plan and open wifi while commuting is okay but never good enough to load courses with for example audio when the entire course has not been downloaded beforehand.
I have once counted that it took 15 minutes to load a single of those ‘learn new words’ rounds in a course that had audio and my commuting time is about 20 minutes, this is what made subscription valuable to me.
Same with the temp files that might get saved, they get automatically deleted after a while and you don’t find out until you try to open the tab/page and get your ‘there is no internet connection, cannot load page’ message.
Heck it would even work if you can download the course from the Decks website as code and load that into a simple app which serves only in loading said file as a course, this way you could skip the entire connection to the server entirely. The only thing you have to work on is security at that point.
@parsalotfy I’m sorry for anyone using offline mode to learn community created courses. If they want to send a message to our Support team to discuss their subscription, I’ll make sure we respond to you promptly. Here’s the link:
https://memrise.helpshift.com/a/memrise-learn-a-new-language/?p=web&contact=1
thank you to answer.
Would you perhaps consider opening the Decks API so the community could develop their own app?
Memrise does NOT want to “support the Memrise community.” They’ve given us nothing but lies and lip service to that idea.
Sources:
What a terrible idea – to stop supporting loyal Memrise members. Well, I have now seen everything related to business people and the web business.
Lol. I can’t even tell whether you’re sarcastic here. And whom towards, them or us whiners?
Has anyone counted how many cancelled subscriptions were in this thread? (Not to mention those that didn’t mention anything.) We’re not even 24h in.
I’m happy to continue with the app for now, but once the course I’m working through is migrated off the app, my subscription will be worthless to me. All the features I’m paying for will then either be free or non-existent. Would I be best asking about a refund for what’s left of my subscription when the migration happens?
Man, that sounds like it would take a ton more effort than I’m willing to put into anything on here (sorry, I got my policy on making-an-effort from Memrise themselves). It was a whole lot just in the first hundred comments – and that’s just people in the know! How are they telling people not on the forums? Will they just wake up one day to find half the stuff they pay for is gone? …Given the track record, all signs point to ‘probably’.
I almost bought myself a lifetime sub at Yule, I liked using the site so much. Not much point now, so glad I didn’t.
They probably got an email to like we got but it doesn’t have all the details so yeah it’s going to be a big surprise to them.
I’ve been pro-member for the last 3 years. Quite frankly, the Memrise official courses are just good enough for “baby talks”. I spent most of my time studying community courses and private courses. I really enjoy the “offline mode” since my internet access is not always available. If the transfer to Decks happens, there’s no point for me to keep the pro-membership.
I don’t have a big problem with this personally, as I use a desktop with a land line (yes, I am a no-cell-phone dinosaur), but you are going to be dealing with a lot of angry app users. I do hope you see beyond angry words and listen to any constructive suggestions. My own biggest suggestion, from long experience with Memrise: Really, really get it right when you switch things over. Do a lot of backing up, just in case. Have your own people get in and use and test the courses, and please be responsive to technical issues, as you used to be in the past. And you might consider canceling this whole decision, given the angry reaction.
I literally just bought the lifetime membership because I found the community-created courses so useful. This is really depressing news. How do I get my money back?
I don’t use the phone either. I complained in the morning because of what will happen if memrise loses an important amount of Memrise Pro users. Not only the community created courses are at risk here. But that’s their decision anyway.
Thanks for nothing. Just cancelled my pro subscription. I have adored the user-created content for years, even though the “official” courses were awful (ugh those detestable bots…). I could download offline and practice anywhere, anytime, and loved it - all credit to the users who created the wonderful courses I’ve enjoyed, free of charge. Not anymore! How this move makes Memrise any money is beyond me, but they’ve lost mine.
Remember what we could read here about Ziggy from day one? And they said “no, we tested it, we’re sure it’s a very good idea, you’ll see”. And it took them 18 months to realize that the users (their own customers!!) were right. Same thing now.
All that is just so stupid, I can’t even understand what they’re doing now. How on earth can this be rational?
Contact whoever you’ve bought it through. Under UK Law (Memrise is a UK company) there is a 14 day cooling off period after you’ve bought online.
The new planned changes are absolutely wrong. The Decks hasn’t got app version, so it will be very weak without offline mode. These plans are disastrous. I am deeply disappointed because of these changes. I regret Memrise because of its leadership.