Reporting errors in a language course

Community-Created Courses French
1

Much frustration has already been expressed about the removal of the “Report” button (ie in the non-language area). I wish to report several errors in several French language courses. Is this where I do it - in the hope that the respective course creators may visit this forum? Merci beaucoup.

2 Likes
2

No, not really @Maxine_Downunder

The best would be to go on the Web version and go on the course’s forum and mention the error. If the creator is still active he will get an email about the creation of a subject and answer you. He might give you access to the database to fix it yourself if he is a bit pushed and unavailable.

Or look his name up in the list of members here, if you have no luck with the forum and send him a Private Message here, if he is here

4 Likes
3

i did not get emails about users’s megs for a year now. And yes, it is marked in my email settings…

1 Like
4

I have gone to the specific Forum for the course (creator - Easy Academy). I have had responses in the past so hopefully will have the same result. Thanks @Sircemloud.

5

Hi Maxine - Easy Academy is registered on these forums and available for private messaging. That may be the fastest way to get in touch.

1 Like
6

Thanks @Parrac - I haven’t done/used private messaging before. Not sure how to!

7

I must confess I drop out of a couple of EA courses because they had too many errors. I have not gone back since.

8

Re private messaging - neither have I…!

But if you tap on the link, there’s a little envelope icon at top right of the window that appears showing EasyAcademy’s details and if you tap on that it opens up an email interface.

Just type your message in that, send, then wait to see what happens :relaxed:

2 Likes
9

I have also dropped the Easy Academy courses for the same reasons. But besides too many errors, it’s inconsistencies. Like “le chat” and “cat” when it should be “le chat” and “the cat”, if you see what I mean.

10

I know exactly what you mean @lmashton. My current bug-bear is with the “No Typing - French Beg/Inter” course, eg Level 22, “L’argent = the money” vs Level 35 “l’argent = money”.

11

@Parrac, I must be lacking in brain power today - LOL! Where you wrote “… tap on the link …”, I firstly didn’t ‘get’ what link you meant. This of course then meant I couldn’t find the “little envelope icon” which would no doubt lead me to the email interface! Merci beaucoup!

12

Here - I’ve now learnt that if I type Easy Academy’s name with the ‘@’ symbol in front it will create a clickable link: @EasyAcademy

(This is a really handy way to do it :relaxed: Before, two posts back, I made the link by pasting the copied URL that I saved from Easy Academy’s user page so It showed up in blue)

Try this new way. You should find the envelope icon there.

1 Like
13

Thanks so much @Parrac. They say one learns a new thing every day. Muchly appreciated!!!

1 Like
14

Yep! Thanks for getting me to practise my new trick :smiley:

15

Thanks again @Parrac. I’ve sent off my request for a “fix” via your advice. Feeling good now!

1 Like
16

I can’t help with that course, but I’m a maintainer on these French courses:


If you report problems there, I will usually notice and fix them, though I’ve fallen behind recently.

Also, on these French courses that I am taking, I’ve found that the maintainers are present and responsive to problem reports on the course forum:



2 Likes
17

Thanks @cos. FYI I am doing Learn Basic French & Intermediate French. At some point when I have more time I’ll tackle the other courses you refer to. BTW I got a response back from EasyAcademy and my issue (probably others also) is now fixed!
Appreciate your response!

18

Another way in is to click on your avatar in the top right hand corner and then on the envelope icon which then appears in the drop down box. That will take you to your messages area.

Hope that helps.

1 Like
19

And if you can click on someone’s avatar in a thread, and use the message box there, it will link/refer it to the subject where you click on the avatar.

1 Like
20

I love it when course creators and contributors don’t respond your queries, although they take themselves the course, i.e. they are absolutely active.

Such reaction of dismissal is a great opportunity for will enhacing procedures and zen meditation techniques… especially if the item has a long row of synonyms (such as 准, 准星, 准绳, 准谱儿, 原则, 参考系, 口径, 基准, 定准, 尺度, 尺度, 尺码, 条件, 极, 标准, 格, 格木, 法, 绳墨, 规则, 规格, 规范, 谱, for… guess…) or the audio file is not for the item to be learned but for the next one…