Hello dear,
I don’t use pro subscription any more i just get what i need from it, and it renewed automatically an i need to cancel it, however it just 2 days ago and i read that i can refund so i send more then mail to [email protected] and it was auto reply, i just want to anyone contact me ASAP
Thank you,
Hi @mostafa.salam - Sorry to see you go! I think we emailed you this afternoon to solve this error. We’ll keep the conversation over email for payments 
It can take up-to 7 days for the refund request to be received and processed 
Happy Learning - Matt.
Dear Matty,
i want to ask if there any progress about the refund.
Thanks,
Mostafa Abdel Salam
Hello!
I have cancelled the pro subscription a few days after subscribing it. I did send a mail to [email protected] but I only did a get an automatic response and no confirmation of the cancellation.
Is there someone who can help?
Thanks!
Thomas
Please guys where is my refund ???