Memrise Release Notes - 13 Dec 2017

Welcome to the Forum! Memrise Announcements
139

‎ขอบคุณ - unfortunately, it seems i’ll not be able to learn Thai with memrise (some tips for the begginer, in a PM, the script is driving me mad…)
Well, for the delight of old gone days, the old page of mousha as CEO (scroll down), in the memory of those long gone times when the memrise team had the decency and kindness to present themselves online:

http://tech.eu/features/4330/startup-spotlight-memrise-ed-cooke/

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4 Likes
141

I’d like to add my voice to the choir. This interface update means:

  • Essential information (how many words need reviewing) no longer directly visible.
  • It takes two clicks rather than one to do what I want to do (I know myself what I want to do next, thank you very much)
  • A lot of dead space on the dashboard where the elements I’m missing could easily be.

If you want to introduce new UI elements to replace old ones, why on earth not at least leave an option to retain the old elements somewhere in the settings?

11 Likes
143

You need a real UX designer.

Get your shit together, update your UI but give the option to switch back to the old one.
Then you get feedback and keep your user base happy.

5 Likes
144

I shouldn’t have to click the more button on each course to know how many words are up for review. This number should be displayed like it always was!

2 Likes
145

I’m generally ok with these suggestions, but what seems odd to me is, that

  • after finishing a suggested session, I click on the next suggestion just to see ‘Could not load the session. Sorry.’, probably because there’s nothing to do in that category
  • just reloading the dashboard changes the ‘next up’ entries – how can the ‘best next’ thing change without any learning?

thanks for your considerations! :slight_smile:

3 Likes
146

I still see them as before?!
(sometimes my pro graph was missing, but after hitting ‘home’ it re-appeared)

147

Ok, streaks are back. Was it really so painfull? Just go on, guys: now

  • let us see again on the dashboard how many words we need to review
  • make auto-accept an option
  • make the on-screen keyboard optional too
  • send Ziggy back to space (where nobody will hear him scream, and let’s hope he never comes back)
  • basically, read what your customers tell you about (fix the bugs, and so on), and if you don’t want to answer, that’s great, just do what you’re asked to (free tip: making things optional does it much easier to make everybody happy).
  • stop finding out “improvements” by yourselves, you’re not good at it. Some people are, but you are not. It’s ok. Not everyone can be good at everything. Just do what you are good at, as you used to. Remember: people liked Memrise before, and they don’t want to leave: you are pushing them out.
30 Likes
148

I want to freely choose the type of learning ( classic review, speed review,…). Your last update forces me to choose from limited choices (I want to do only classic review but it doesn’t let me click that button).

I will have to consider cancelling the PRO status if you don’t change thing back the way it was because this kind of update is ANNOYING, not improving

7 Likes
149

This is changed now. It was tough to tell if it was a bug/glitch or a supposed “improvement” to remove them.

1 Like
150

I hate the whole dashboard.

  • It’s slow. It takes 20 seconds to load
  • Full of empty space, I can see only 3-4 courses without scrolling
  • I always have to scroll through the courses to find the ones due to review
  • …and when I start scrolling, it starts to load the rest of the courses. Scroll-wait-scroll-wait. Why they weren’t loaded before?

But now they made a big step towards unusability as I cannot see if there are words due to review. Dashboard, you had only one job.

14 Likes
151

Hey Fronika. Great to read you. You are one of my “competitors” here in Memrise. Whenever I look at my leaderboard chart I always think, where is Fronika… I need to beat her. :stuck_out_tongue: Regards!

2 Likes
152

This dashboard update is so confusing and cumbersome. I don’t see the benefit of adding more steps to be able to select simple learning/review exercises, and there is absolutely no benefit in hiding the number of words that need to be watered. And the dashboard has been slow for awhile, but now it loads even more slowly. :frowning:

6 Likes
153

@BeaTrisy
I would also like to add that the new dashboard doesn’t seem to work correctly. I don’t like it anyways (for the reasons others already stated above), but it is showing me that there are courses that need “classic review” although there is nothing to be reviewed (or maybe I’m not understanding this new layout…). On the other hand I know there are difficult words, but I can’t review them from the dashboard since that option is greyed out (only via the coursepage itself I can review those words). That all is really annoying!
With all those changes and the backlash in this forum Memrise really should consider talking to its users (and I know some of them are already so horribly frustrated, that they can -at best- laugh about this suggestion).
Why don’t you ask your users, if they like the changes and act accordingly? These would be simple yes-no-questions, that would not take a lot of time- neither for the users to anwer, nor for you to evaluate them.
Please at least try to hear the voices of those who are paying customers and using Memrise every day.
I have been here for such a long time and I’m really good-natured and didn’t complain (all to much) until now, although most of the changes of the last years really haven’t been all to great…
Please listen to my voice as well - after all I am someone you once even featured in your blog, I am a really a dedicated user who wants this site to be properly useable.

11 Likes
154

Do you or any Memrise Staff have anything to say? It is infuriating the silence YOU ALL have when confronted. You (Memrise) has the WORST customer service I have ever known.

6 Likes
155

The “next up” entry is clearly selected at random, and their claim that it is selecting “what’s best” for us must therefore be false. I wonder if their false claim counts as false advertising in the legal sense? What other claims are false, I wonder? Is there really any “science” at all behind their algorithm?

Doesn’t anyone at Memrise realize that lying to their customers is fatal to their business in the long run?

Granted, it may work for a few months, until the customers catch on, but eventually they will resent all of the deceptions, and quit doing business with a company that lies. Memrise staff already have been caught in so many lies that it is reasonable now to assume that everything they say is a lie. That’s why there is so much fear, uncertainty, and doubt expressed in the forums about the future of user-created courses, and where the site is heading in general. And it appears that the management is very pleased with itself, and with this state of affairs, because they alone have created these conditions and perpetuate them constantly.

It does make me begin to wonder if Memrise isn’t really a site for learning as it purports to be. Maybe, as @Leggi suggested, it is all just a psychology experiment, perhaps to see just how much abuse customers will take before abandoning a business?

13 Likes
156

thank you soooo much! :+1::+1:t4:

1 Like
157

How long will we have to wait until you revert to the old dashboard button layout? Or will you stubbornly stck with your ‘improvements’.

7 Likes
158

i have almost a year here, being pro since the beginning, each update makes me feel like they do whatever they want without caring about users…

4 Likes
159

That’s great! Thank you very much!

1 Like