Hi @MenyDelaTorre41, thanks for reaching out and for the helpful video! We’re having trouble reproducing this. I notice you are on Difficult Words mode, is this the only time it happens, or does it occur on other modes too?
Can you also please clarify if you the word deletes when you use the character tiles provided? Or only when you use your own keyboard?
Many thanks
It occurs in any mode that lets me manually input my answer.
It only happens when using my keyboard.
I modified the video’s privacy; it should be accessible now.
I started getting this behavior recently too on Difficult Words mode (didn’t test other modes before just switching off Beta until it’s fixed). I suspect it’s an interaction with the Japanese IME, since if I press enter on the first few characters to make them ineligible for kanji substitution, only the characters after that get deleted (the ones still underlined by the IME are the ones deleted). Maybe Memrise auto-accepting takes focus off the textbox, and the IME is discarding recently typed characters when focus is lost?
I’m using Google Chrome and Microsoft’s Japanese IME.
Hi all, thanks for the further comments, this is helpful! We’ve now opened up a bug report (internal code QA-875) and will flag it up with the web team who are still working on fixes to the new modes.
Is there any update on this ? I’ve been having this problem for around a month now and it’s a huge pain, because of this I literally stopped using memerise on my computer but I would really like to go back on it since doing it on the phone is way slower and tedious
Hi all, I’m afraid we’ve still been able to reproduce the issue on our systems. Can you please give details on the devices/systems you are using, as well as browser, locale and keyboard? Any extra steps you think may help us reproduce this would also be very helpful