Has there been a change in the way memrise treats commas?

I have premium and I also have the problem.

2 Likes

one example? hm… all typing courses I’m taking, which give synonyms.

for ex this: http://www.memrise.com/course/356/characters-1501-2000-in-mandarin-chinese/1/

look at the entries for 於 or for 绪. If I answer for 於 with “at”, I’m “wrong”, if I anwer 绪 with beginning I’m marked wrong. All other typing courses have the same pb. They did not have this pb until yesterday around lunch GMT.

thanks

1 Like

This is not just commas. But, semicolons too . I set up a whole course with semicolons, and it has rendered the course unusable. Any list of x,y,z now you must respond with exactly x,y,z instead of x || y || z. The same exact thing with semicolons. A lot of us built up courses this way. I figured this was a core, unchanging part of Memrise’s programming logic. (i.e…would not randomly change one day)

Additionally, parenthesis used to be “optional” so if my definition was x (or y)… I could type in x for a correct response or I could type in x or y as a correct response. Now, only x is accepted. I have no idea why these changes were made. Because they impact learning a lot !

2 Likes

Have premium and have the same problem with commas… really really annoying and makes this borderline unusable. Please fix!!

1 Like

I’ve been having the same problem since yesterday too, is there anyway of reporting this directly to memrise? I would also concur with @roflcopterlol , i went through a whole level replacing commas with semi colons, and it made no difference :frowning:

1 Like

I’m also experiencing this issue. For any course that uses commas or semicolons to separate definitions this breaks typing tests completely.

1 Like

According to a post by a mod in another thread the Memrise staff is working on this issue

2 Likes

We’ll be looking into several issues reported regarding typing test. I have notified the developers of this issue.

Sorry for the inconvenience.

3 Likes

@Joshua Thanks for letting us know that you and the other devs are working on it.
Can you give prediction of when the issue will be fixed?

2 Likes

I can’t tell you when a fix will be available. However, we are looking into this.

4 Likes

Thanks for this. I think it would be helpful to have a shortcut to a page of bugs that have been acknowledged by the developers and are currently being looked into.

3 Likes

Glad to hear you’re looking into this issue, memrise staff. Thanks for letting us know!

1 Like

Sorry for the inconvenience.

That’s one way of saying sorry for making most of the popular courses on the website unusable. This site’s main focus is languages and you just broke all the best language courses. Without those the site is worthless for a great number of users.

I became a pro member in July. Since then I’ve lost about half a month of that paid subscription between the site being broken and you somehow accidently turning my pro membership off! It took well over a week for you guys to finally fix that problem:

Thanks for reaching out! Sorry to hear you’re having these issues.

We are aware that Pro has been removed form some of our users accidentally, and are working on getting this resolved asap!

We hope to have your Pro reinstated shortly. Please let us know if you need anything in the meantime.

What irked me about this email more than the fact that you never offered to refund or replace the days I had lost because of your incompetence, was how the email is written.

Sorry to hear you’re having these issues.

It seems to me that it’s your tech team that’s having the issues. Give a real apology or don’t bother.

Pro has been removed form some of our users accidentally

Nice use of the passive voice and omission of a pronoun to avoid directly taking responsibility. Also given how long you guys take to respond, I’d figure you’d have time to proof read your emails.

As much as I love the site, when it’s working at least, I could never recommend this site in its poor current state and with its abysmal support. A good alternative can’t arrive quick enough at this point.

7 Likes

Hi Herr Kaleun, sorry to hear this one

I became a pro member in July. Since then I've lost about half a month of that paid subscription between the site being broken and you somehow accidentally turning my pro membership off!

It takes a long time to respond because we are fixing other problems as well. We have to prioritize what is more important. I know this is very important for you and we already try the best we can. I hope that we can have some features in the future that can compensate your half month subscription.

1 Like

There is already a patch for this. However, it needs to wait for the team to double check before releasing.

4 Likes

then I dont know what the problem is. I can confirm however that the iPhone app still works as usual. I received an update for it last night and i said NOOO. Best leave it as it is.

2 Likes

That is good to hear! I am eagerly waiting for the fix!

2 Likes

Having the same problem with my French and Ancient Greek courses. I’m in the middle of a testweek, and this realy doesn’t help. Even if I would add alts it wouldn’t accept them.

2 Likes

Hopefully this fix can be released soon. I have a Latin test and it’s very difficult to learn my vocab without being able to enter just one definition for each word. How am I supposed to remember “that… not, so that… not, that, lest” instead of just “lest”?

2 Likes

This is taking a lot longer than I anticipated. How did this start in the first place? Really frustrating to see the review number increasing and not be able to study.

4 Likes