Words aren't showing in courses that have only one level

When checking the courses I have created myself, to ignore or unignore some words, I discovered that the words in my courses do not show at all. The appear completely empty, and it’s impossible to ignore or unignore any word at all. This is not the case with the courses other people have created. They show all the words.

What’s the problem?

Hi @MikaelEriksson,

Yes. That’s weird. I have had a look at your adventskalendern course and the ‘Level’ page(s) are not displaying on the course home page in the usual way. I haven’t seen that before. If I click on “learn” or “preview”, the words show OK, though.

I’m not sure what’s going on but, if you want to add me as a ‘contributor’, I’ll take a look and see if I can identify what the issue is. I won’t change any of the content!

2 Likes

Thanks. But I want to know what the memrise staff say about the problem. There has to be more people than me who have the same problem.

OK. I´ll tag @MemriseSupport for you then.

1 Like

Thank you!

I appreciate that.

Hi all, we have a ticket for that (WEBSITE-3095) and our team will investigate asap.

In the meanwhile, please confirm the name and URL of the course this occurs with.

Thanks for your patience!

Best,
A.

3 Likes

It’s all 17 of the courses I have created on my own…

I use my own course, add words himself. I use only one course.
After whole counts of words became over 2050, list of words dissapear. It was happens approximately two weeks ago. Now there is not list of words in main page of my course.
I know, it’s really big list, but it was convenient to see all my words in one place.

Username: C1eriC
Use only web version. Tried Firefox 92, Vivaldi 4.0.2312.25 (based on Chromium). Same story.

Hi @C1eriC, just moving your post here as it is the same bug. We have an open ticket for this issue (internal code WEBSITE-3095) and our web team will look into this asap. Thanks for your patience :slightly_smiling_face:

3 Likes

Thank you :slight_smile:

In The Browser, When trying to open a course that have only one level without level choose
It show no Words on the list.

Hi all, this bug has now been fixed, so you should be able to see your course items as normal and have the ability to ignore/unignore items again. If you still face any issues, please do let us know!

6 Likes

Thank You Memrise.