Hi I upgraded to Pro on my android, nothing changed. Still locked. But when I go into Google Play says I’ve already upgraded.
I’ve emailed but only had a automated reply.
If it can’t be sorted I would like a refund please.
Order number: GPA.3307-8525-7136-72552
Order date: 03-Jun-2017 21:04:26 BST
Item Price
Memrise Pro - Annual International 50 (Memrise: Learn a new language) £18.50/year
Yearly Subscription - Auto Renews on 03-Jun-2018
Thanks
Hi,
Sorry to hear this! Can you confirm this is your correct username / account? https://www.memrise.com/user/L_J0851
We’d be happy to activate the Pro, or issue a refund. Please let me know. Thanks.
Hi Matt,
Thank you for your reply.
I have also emailed about this subscription query from my
[email protected] account as I forgot my android phone Google Play was
linked to my Gmail.
I’d like to continue using the Memrise app on my phone and not really on
the computer, so I don’t know if the username/accounts are linked?
The details of my subscription are below.
I would like you to active PRO so I can access the locked levels such as
’You and I’, ‘Directions’ etc. on my phone app.
Other than the subscription query, I think the app is fantastic for
beginners.
Many thanks
Lisa
You’ve made a subscription purchase from Memrise Ltd on Google Play.
Order number: GPA.3307-8525-7136-72552
Order date: 03-Jun-2017 21:04:26 BST
Item Price
Memrise Pro - Annual International 50 (Memrise: Learn a new language)
£18.50/year
Yearly Subscription - Auto Renews on 03-Jun-2018
Total: £18.50/year
(Includes VAT of £3.08)
Payment method:
Mastercard-0387