Unable to upload pictures to Mems

spdl79 · December 27, 2019, 7:25pm

No, it’s a bug which we’ve reported and which should hopefully be fixed shortly.

TopG69 · December 28, 2019, 12:43pm

i am so glad that it will be fixed

ChrisTufnell · December 28, 2019, 10:02pm

Same problem.

johndoer · December 29, 2019, 12:50pm

same problem here.
uploading new words without a picture greatly reduces my mnemonic capabilities.
hope it doesn’t take forever to fix the problem.

attizan · December 30, 2019, 11:30pm

This problem seems to have come back again. For the last two weeks or so I’ve been unable to add images. I add words to mems but r when I click the button and navigate to an image it refuses to upload the image. It’s not the size or format (jpegs or gifs are under 20kb) I’ve also tried in memrise.com. Any ideas?

JBorrego · January 3, 2020, 1:25pm

we are still looking at this, due to the holidays things take a little longer. Apologies and thanks for your patience

vavvo966 · January 6, 2020, 6:46pm

Add a mem button doesn’t work in web

lueg66 · January 8, 2020, 4:56am

Yes, mems got worse. For a few weeks I could not upload pictures, but adding mem-text was ok. Now mem button does not respond at all.

Hombre_sin_nombre · January 8, 2020, 12:02pm

Yep, mem button on the website does not work now.

JBorrego · January 8, 2020, 12:19pm

allow us a little bit more time on this. its proving to be a bit more annoying than we thought but we are looking at it.

Cheers,
Jesus

swankm1 · January 8, 2020, 2:34pm

Add Mem doesn’t work for several days now. This appears to be a long-running issue that Memrise is unable to fix. The entire premise of Memrise is to use Mems, so this is a crippling defect that needs to be fixed asap.

alanh · January 10, 2020, 9:33am

Good news! It’s working OK today. I was able to upload an image and add text.

JBorrego · January 10, 2020, 10:32am

We released a fix last night, please do let us know if it somehow misbehaves

spdl79 · January 10, 2020, 10:57am

Thanks @JBorrego, much appreciated. The problem appears to be fixed for me on the Memrise platform, but not on the Decks platform, where exactly the same behaviour is still occurring.

mato_amdg · January 10, 2020, 2:57pm

super, its WOKRING
thx

johndoer · January 10, 2020, 7:08pm

at last everything works fine.

thanks “Jesus”.

JBorrego · January 13, 2020, 11:42am

DW7 · June 3, 2021, 7:33am

Not sure how to add an image to a mem.

MemriseSupport · June 3, 2021, 2:50pm

Hi @DW7, do you have a screenshot of what you see when creating a mem? The option to upload a picture from your files should appear (please note that Help me remember this will only appear on non-Beta mode).

DW7 · June 3, 2021, 3:16pm

Thanks for getting back to me.

Ah! I think the issue is to do with the fact that I created the Mem from within the Android App while learning.

If I should be able to add an image from the App (as well as creating just text) let me know.

See screen-shot.

Looking on the web and going into edit, I see I can upload an image.

Which I have just done!