Two issues

Welcome to the Forum! Feedback and Feature requests
,
1

One issue…whenever I start a new learning or review session one word pops up and is replaced by a second instantly. This word that I do not get to practice is counted as known.

Second issue…if I go in and edit my decks the changes are not synced with the app. I have to remove the app and reinstall it each time if I want to have the updated changes registered on my phone.

2

Hi @limessweet,

Thanks for getting in touch. Sorry to hear you’re facing problems using Memrise.

In the attempt to fix these issues, can you please uninstall the app, restart your device and then reinstall it? This tends to refresh the system and solve the error.

If the issue persists after trying the steps above, please send us the following information:

  • Which course(s), levels, items or sections in the app this occurs with
  • Which device you are using
  • Which OS you are running
  • Which version of Memrise you are using (you can find this information at the bottom of your Settings in the app)
  • Does this happen both on Wifi and mobile data?
  • Do you have any screenshots of the issue?

Looking forward to hearing from you,
Memrise team

2 Likes