Swedish Meet The Natives (Video Mode) does not display

Memrise Bug Control Android Bugs
1

I posted in the web bug section because I am having the same issue there. I just started Swedish 2 and have finally been opened up to Meet The Natives (Video Mode). However when ever one of these comes up I get the following error message:

Video could not be loaded, either because the server or network failed or because the format is not supported.

I have a Samsung S7 that is running Android version 6.0.1. I did not see this issue addressed under Android Bugs or Web bugs.

Thank you

2 Likes
2

Memrise doesn’t react :frowning: I wrote a complaint here on our forum, and also on Facebook. I see, or a grey squere (a video doesn’t load) or it says that I don’t have any new videos for this level (which can’t be true as I just started a new one). I want to meet real Swedes!

3

Please wait. Things won’t happen instantly. Have you tried logging in and out? Have you tried reinstalling the app? (I’m just a user as you are haven’t noticed this problem in Russian, Spanish, French)

1 Like
4

I don’t have this problem with Russian, only with Swedish (“Meet the Natives” is a new thing for this language), I will wait, there is nothing else I can do about it, but I really really like to have it now :wink:

5

But does the Swedish official course already have this feature at all?

6

I guess so, the icon is active. And the video doesn’t load but I see the answers below.

2 Likes
7

I know that the Swedish curator for the official memrise courses said that they would be introducing video soon, so I know that they have video available.

1 Like
8

same thing posted here

9

Hi,
I’m experiencing the same problem - videos in Meet the natives questions don’t display, I still see the answers to choose from and as I can’t really see the questions I keep loosing points. I would even like to switch off the Meet the natives mode but I don’t think it is possible.
Cheers,
Jo

1 Like
10

What is really bad about it: Those question also appear sometime on the “normal” strengthening mode (don’t know how it is called in English, because my memrise app has a German user interface).

At that point you can only guess the correct answer, which is terribly annoying, because more often that not I get it wrong and the word/phrase is added to my “difficult” word, even though I know it perfectly well.

11

@eekboom , Can you just turn off the Meet the Natives mode until this bug is fixed, so that you don’t have the issue with the word/phrase being added to your “difficult words” list?

1 Like
12

Thank! That was good advice. I didn’t even know that the option exists. But now I found and switched off “Video” in the multimedia settings.

Still, I hope that this is being fixed soon, because I really look forward to the feature in the Swedish courses.

1 Like
13

I must say I’m really grateful that there finally are videos in swedish courses and they actually still are working in my device

14

You’re welcome :slight_smile:

15

@zielony_badylek, you can switch off the Meet the Natives mode in the app’s settings.

16

@neoncube Thanks a lot! I’ve done it.

17

@zielony_badylek, you’re welcome :slight_smile:

18

There is a message from memrise saying that this feature should be working now!

19

Still doesn’t work for me :frowning:

20

Can you elaborate further on your issue?