GalkinaE
September 16, 2020, 7:37am
1
I have a new phone and strikes are resets… Everything is displayed correctly on the computer, but everything is reset on the phone. How do I restore my strike on the phone?
There are some (known) problems related to this. From what I’ve seen, I suppose the next roll-out should address these problems.
You can try and uninstall / clear the cache / reinstall. I’ve provided some guidance here:
Try the following:
first, make sure that you’re using the same account (email address) on both the website and your device
clear the cache (go to your device’s settings, then apps, locate Memrise and clear the cache there; the exact procedure depends on your device)
if the problem persists, uninstall the app, reboot your phone, install again
In general, just to be safe: you have to start a community course on the web first (i. e. learn the first bunch of words). After that, you should see the…