Renew subscription need refund

Can anyone help me, memorise has renewed my yearly subscription and I didn’t know it was coming out my bank…and I can’t afford it right now. I’ve tried asking for a refund but nothing is working.

@MemriseSupport: please see into this subscription issue.

Hi @jaarnold1985, thanks for getting in touch.

We can see that you’ve also sent us an email regarding your auto-renewal, we have got back to you there so please take a look :slight_smile:

Kind regards,
Memrise team

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