Refund still possible?

Community-Created Courses How To's
1

Hi there,

I signed up for a monthly subscription with 30 days money back. I didn’t think the pro was good enough for what I needed so canceled it. However, I can no longer request a refund and the money (8.99 EUR) has been debited from my paypal! I would therefore like to ask if I can still request a refund.

2

@MemriseSupport @MemriseMatty

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Hi @Pols213146. As per our terms, the 30-day money-back guarantee is not applicable to monthly subscriptions. If you need help with anything else, please reach out to the team directly via http://memri.se/support. Thanks :slightly_smiling_face:

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