Hello
I have signed Up for a free trial from memeise app on date 10 november 2017 and yesterday Google already charged 437.60 kronor yesterday and i forgot to cancel that free trial.
So i wondering IF i can get a refund because the email Said it Will be charged on 17-11-2017 but it already charged yesterday.
Best regards
@MemriseMatty
Hi @ParichatChansri14,
Thanks for getting in touch.
According to our records, your chosen form of payment was authorised for SEK434.60, but you haven’t been charged yet.
I can see that the payment is still pending, and the charge will be reversed as soon as you cancel your subscription via Google Play. If you get charged, please let us know and we’ll issue a refund.
To cancel your Memrise Pro membership, or automatic renewal, please see the following instructions:
Playstore: http://feedback.memrise.com/knowledgebase/articles/944650-cancel-or-change-my-memrise-pro-subscription-play
Happy learning,
Alessio.