Problem with typing questions

Hello everybody,

I’m learning korean since a few days ago, but I have a problem, when it says type the korean words… I write in korean correctly but Memrise says it’s wrong (my answer appears in red or yellow not green) but I’m writing exactly the same words and characters, I don’t know what’s happening, when Memrise show you the correct answer and it says: you wrote… it’s absolutely the same words. I know I’m learning the words but my points and also my streaks are going down because this. What should I do?

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I remember some posts discussing this topic, e.g. Windows 10 Korean keyboard does not match courses' characters
There are probably more such posts in the Korean forum.

I never had the problem, so not sure it is of any help to you.

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