Pro Version - Hints are gone/down to 0

For the past couple of months (ever since I upgraded to pro) my hints have not been replenishing. I read that this was just because the system had no way of noting your unlimited hints, so I wasn’t worries.

However, about a week ago I reached my last hint and went to 0. When I try to use more hints now, I am unable to and get prompted by “Out of Hints.” What is frustrating is I have no way to earn more hints, and I paid for the pro in part for this reason.

I have contacted Memrise and have heard 0 response in a week. Anybody else encounter this issue?

Just bumping this. I still am awaiting a response from Memrise as well.

No, I did not. I am on version 2.94_4349_memrise

I have this problem since yesterday. The app says that i need to earn more hints with reviewing but still did not get any hints.

Yes for me too !
I came from an iPhone and I had unlimited hints. But now in Android I don’t.
I just reported it with an email but I think this is the section for.

Memrise’s answer :
“We have investigated this issue with unlimited hints and it looks like there are some issues with the information provided in the app. Unfortunately unlimited hints are not currently available on the Android app, but you can access them in the iOS app.”

No unlimited hints on Android -_-

I do think there’s a major difference between unlimited hints (of which I’ve never heard of until today) and the fact that one cannot “earn” new hints, as stated here:

For me (also on Android), I can only confirm that I do use hints, too, albeit only the odd one here and there. Thus, my count of available hints rarely drops below 85, and that will only happen when I repeat words that I haven’t worked on for some time. However, my count does fill up again, supposedly when finishing repetition sessions.

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Well that’s al little weird since my hints replenished before. It’s just since a few days that i encounter this problem or it is because if used a lot of hints in the last few days but it quiet weird.

Read Memrise Pro features. You’ll see unlimited hints, even if you hit 0. I tested it on iPhone, it worked. On Android, it should, but as the guy said, it’s not yet on Android …
And I think rtrichenc64 did not see that he could win some after completing a session but still, is not enough.

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Still waiting for unlimited hints on Android !!