Pro account doesn't work please help

I have pay for 3 months pro subscription using google play and I can’t use any of the pro features
what should I do ??

@MemriseMatty @Lien help me please

Hi @ibooboo95 ,

Sorry to hear this! We’d be happy to activate it for you.

Can you send us your Memrise username and Google Email address (or GPA no.) to: https://memrise.helpshift.com/a/memrise-learn-a-new-language/ - There is a contact us button at the top right hand side :slight_smile:

We can then activate your subscription.