Please, please, please, please add a search for Community Courses on App

Memrise Bug Control
1

Yesterday, I was leading a group of old people to introduce my newly created language courses (Esperanto), via Zoom/Skype conference.

None of them were active users on Memrise. Some of them had Memrise accounts, which were long forgotten.

Nobody in the group had failed to install Memrise app on their smart phone. So it’s pretty easy to use the app.

The problem is… you know, I couldn’t help them to include my courses on their apps.

People had problems even in steps toward the sign-in(login) into the web pages. Seems to me, that the Memrise web pages are not appearing exactly same, owing to language and timezone. Web pages are not responding properly, according to their expectation.

TimeZone setting, language settings, cookie acceptance, options among email/google/facebook … If there’s one simple hurdle, half of them cannot pass. Seems to me, that there are 5 to 7 hurdles. Each hurdle reduces the acceptance ratio down to half.

One person took 30 minutes to find the proper TimeZone for her profile. I don’t know why, but she felt that that is a necessary step, according to her pages and the procedure that she recognized.

Only 2 people succeeded to include the my courses into their apps, in two hours of my efforts. (out of 20+ people).

That’s ridiculous.

You smart guys in Memrise, don’t you hear users’ desperate crying?

Why on earth are you guys so stubborn not to allow searching Community courses on your beautiful mobile App?

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2

I feel your frustration 100%. I’m an EFL teacher stuck teaching my students online because of the virus and I was so excited to make a Memrise course for them, since many have smartphones. But because of the “PC Room” culture here, they usually don’t have computers at home. Because of quarantine, they can’t go hang out at these PC rooms to make an account. I’m so frustrated.

3

You resp. your students could open a browser on their phone and search for / select courses from there. Once you’ve started the course on the web, it’ll show up in the apps. Not perfect, but an easy work-around.

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4

Today I’m trying to guide just one person in other continent to my course, and it’s not likely to be successful within two hours. I’m struggling to help her already for one hour. Her pages are different from what I am expecting and what she is expecting.

So for the last one hour, me and she were outside my course. Sigh. Every effort of me to guide her to the course had failed.

Memrise guys should know, why their service does not gather people – it’s because they themselves had built a very high barrier of un-clear user interface. Even she’s not certain whether she had succeeded to create her own account or not.

It’s very clear that if Memrise removes all the hurdles that I’m talking about, the number of users will soar.

5

I don’t really see the problem (mind me - I’m just another user and not affiliated with Memrise)!

Let’s assume you want to help somebody enroll/start your Esperanto from Russian course.
All you have to do is:

Alternatively, you can also send a link for them to enroll resp. start learning right away by right-clicking the Get started now button on the course’s main page. Note that you’ll see this link only if you aren’t learning the course yourself, but you can simply add /enroll to the link that leads to the course’s main page.

Assuming that your student uses an iOS or Android device, the course will be synced to the app and the latter will allow continuing to learn once the course has been started.

3 Likes
6

Thank you, and I did so. The problem is that she cannot log in/sign in.

Here’re some issues I had found.

Sign-in procedure does not work properly on Microsoft-Explorer/Edge. It’s proper only on Chrome. On Explorer, simply the screen stucks. On Edge it is ‘possible’ to sign-in, but you need to know how to find the hidden things out of the screen - some wild up-and-down scrolling helps, in this case.

Sign-in procedure does not work properly with some Korean e-mail service providers. Still don’t know why. It just refuses the e-mail address.

There are three different language settings, and new commers confusing among them. The language for the menus and the messages, the language by which one learns, the language which one want to learn.

I don’t know why, but people, according to their own screens, think that it’s necessary to set the Time-Zone, and it’s very hard to explain how to select time zone.

Layout on Mobile browsers is different from PC/Chrome browser. On Mobile browsers, owing to so-called “responsive layout”, the courses are displayed way down the scroll.

I’m very happy that she could reach up to the description of my course now. She tried with her iPad, her iPhone, her PC, and she still is outside the door of my courses. Sigh.

Current user interface of Memrise web is full of misguiding and misleading things.

7

Well, Edge and IE are known to cause issues all over the place - for ages! It’s working well on both Chrome and Firefox.

Usually, the system will simply use the language setting on the PC or device, you don’t really need to change that. The same applies to the time zone - unless you manually change anything, you should be fine!

I’d recommend to use the iOS or Android app on phones and tablets. The reason I advised you to ask students to start the course on a browser is simply due to the fact that you can only start official Memrise courses from devices resp. the apps. Once that is done, the app is the far better means to work through a course if you don’t use a PC.

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8

I use Firefox :fire: :fox_face: on Windows 10 and it works well on it.
I also use the App on an Android smartphone.

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9

I’m avoiding Chrome if possible due to all the ad-targeting info gathering inside the browser, so it’s Safari or Firefox for me (Mac). It would be good if Memrise did a test run on those browsers from time to time to fix issues.

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10

Guess we can always report issues and specify which OS and browser we are using.

11

Boooooo! Pooooo!