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Description of the issue: Please describe the issue in detail. e.g. do you see an error message? What is the issue preventing you from doing do? What should be the expected behaviour? Does this happen only on certain courses, levels, items, learning modes or devices?
“Words Ready For Review” stuck on 6, preventing me from completing the required actions for today.Original total due for review was 57. I used Speed Review mode at first. On exiting Speed Review, the revised total showing as ready for review did not reflect in full the number already reviewed. When the total eventually dropped to 6 it stuck there. I switched to ordinary Review (typing tests) and the number remained stuck at 6.
Also, during Speed Review, I kept getting 5 and 6 options to pick from. Some included duplicated answers and some included duplicated numbers for different answers.
Your device and browser details
Using Samsung laptop, Windows 10, Firefox.
Description of steps to reproduce the issue
Exited and went back in. Same situation.
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Yes. I was getting that, too. Sometimes with 6 options to pick from, including duplicate numbers (for different answers). I’ve edited my original post to mention this.
Was the Spanish 1 (from English) updated? Now it shows me 415 / 440 words learned, but I’ve already completed the entire course. The 25 ‘new’ words are actually, err, not new.
Besides that, there are 10 ignored words, but I didn’t ignore any of them (I looked at each sub level and it shows no ignored).
I have the same problem in my official courses. It has something to do with ignored words. These words which reappeared to learn are the ones which you ignored in the other courses. This ignore feature is not working well (since it was rebuilt some time ago).
That’s odd, because I didn’t ignore any words in any Spanish course. So far, I’ve finished Spanish 1, 2, 3 and 4 (and now my Spanish 2 also shows 6 ignored words ).
Another question, take a look at my screen shot below. In my Spanish 5 (sublevels 12, 13, 14, 15, 18 and 19) some bar graphs are already ‘started’. Does that mean I’ve already learned these words in another Spanish course?
This is certainly the case for me. I ignored words some months ago in the other course (community course), then I see that the same words in the official course are marked as not learned. What is interesting is that these words reappeared in the app, not on the website. So maybe my issue is not exactly the same.
Yes, it looks this way. I’d check these levels for duplicates. It could be that some words or phrases are duplicated in this course. There was auto-ignore feature which Memrise removed, this feature allowed to auto-ignore duplicates. Could be related.
I’m also experiencing the review being stuck on 6 items in the German course on Microsoft edge. It’s the same on 2 different computers that I’ve tried. It will let me keep reviewing and pulling random words but won’t ever show review as complete, just stuck on 6 left.
Hello, alanh! Thank you for reporting the issue and for describing it in details. Our Engineering team has applied some fixes today. We would greatly appreciate if you assisted us with user testing. Please confirm that (1) you do not get stuck in your learning session (2) the number of distractors is 4 for each learnable item during either Speed Review or normal review sessions. Thank you very much in advance! - Quality Assurance at Memrise
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