No sound on Macbook Air

Community-Created Courses
1

I am using a Macbook Air with Mac OS Sierra and there is no sound on the French course that I’m taking. I tried downloading the Flash player, cleared Cache, opening the website to Chrome and Safari but still no sound heard. I tried using Windows OS and there is sound on the course. What should I do?

2

(1) Have you tried restarting your computer?

(2) Are you sure the course or the items you are seeing have sound files?

3

Hi lurajane,

I tried to restart but still have not heard a sound from my French course. There is audio on other websites, though.