New update causes app to crash

Memrise Bug Control iOS Bugs
1

Hi,

I’ve just updated the app, it now won’t open at all; I have an Ipad 2, OSX 9.35. Anyone else have this problem?

2

You could try to uninstall and re-install the app.
This has happened before on the android app and usually it is ok after a re-install.

3

App will also not open for me. iOS 9.3.5 and iPad mini v1.

Reinstall fixed it as mentioned.

4

Hi, also for me: with the new update the app doesn’t open anymore. In addition, I am also a beta tester and also there, the app does crash after the last update, though a message was sent saying that this problem was fixed.
If I delete and reinstall the app, will all my data (i.e. courses, progress, streaks, etc.) be deleted?
Thank you
Gabrielle

5

Thanks all, I reinstalled the app and it worked again; @cresedo, if you have logged in with an email address, your previous course data should reappear

Thanks

6

I reinstalled and the app is working again.
@jthirkettle: thanks! My data survived!
Gabrielle

7

The update makes my app crash (loads but then goes into the background; if I try to open the app when it is in the background, it is simply freezed).

I uninstalled and reinstalled. The app then worked fine and the problem seemed to have vanished. Next time I tried to open it, it was crashing again.

Specs: iPhone 6s, iOS 10.1