Need a refund for annual subscription please Q_Q

So I haven’t used Memrise in quite some time, and I had completely forgotten about the annual subscription. Is there any way I could get that refunded. I just noticed that it had posted to my account and I really can’t afford to pay the subscription fee right now. It basically makes or breaks the difference between me being able to eat or not this month. @MemriseSupport

Did you look at the ‘top FAQs’? (see top of page)

“How to request a refund” https://memrise.helpshift.com/a/memrise-learn-a-new-language/?p=all&s=billing&f=how-do-i-request-a-refund-under-the-30-day-money-back-guarantee