Hi there, I paid for one year subscription and after one day it’s disappear !!
Please fix this issue .
Thanks
Hi there, I paid for one year subscription and after one day it’s disappear !!
Please fix this issue .
Thanks
Hi @8jalal8,
Sorry to hear you have faced this issue. We experienced a bug last week whereby the system immediately revoked premium memberships when a user cancelled their subscription.
This bug has now been fixed and I have now manually reactivated your subscription, which will expire on 01/06/2021.
Once again, please accept our apologies and do not hesitate to get in touch if you experience any further issues.
Kind regards,
Memrise team