Hello @MemriseMatty,
My pro account does not working. Could you help me?
You can find my order number and date below.
Order Number: GPA.3338-5616-1745-41295
Order Date: 30.Eki.2017 23:57:05 EET
Regard,
Hi @guveno,
Sorry to hear this!
We’ve managed to locate your payment with the GPA no. and information provided. Sometimes there can be hiccups between Google and our Application. I’ve now manually activated your Memrise Pro from today! 
Apologies for the delay.
Happy learning!
Hi,
I checked my pro account status, it’s ok.
Thanks a lot for yours help.
Have a nice day.