My annual subscription suddenly stopped

Hi I bought a annual subscription 10 days ago today I am unable to use everything is locked again , asking me to buy a subscription. I bought mine from the website through PayPal . Ps.when I purchased my subscription I never got a email from memrise but the app got activated , then l canceled automatic renewal and say it we’ll last until 14/07/2012 .

Hi @Hadawee,

Thanks for reaching out. We’ve sent you a private message regarding your subscription :slight_smile: Please take a look and get back to us if you have any further questions.

Kind regards,
Memrise team

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