i am running Google Chrome is up to date Version 67.0.3396.87 (Official Build) (64-bit).
While learning a portugese course, some audio files do not play. Particularly when one of them is the answer to a mutlichoice question.
https://www.memrise.com/course/1121959/portuguese-portugal-3/garden/classic_review/?source_element=ms_mode&source_screen=dashboard_ms
Could you check for any errors in your browser console?
Tracing route to lb.wordpress.com [192.0.78.12]
over a maximum of 30 hops:
1 251 ms 259 ms 250 ms 10.11.0.1
2 253 ms 252 ms 253 ms 23.229.16.225
3 254 ms 251 ms 253 ms 10.8.31.57
4 251 ms 264 ms 251 ms 10.8.31.153
5 263 ms 271 ms 274 ms uplink1.buf1.servermania.com [192.3.6.173]
6 266 ms 257 ms 251 ms 10.8.40.245
7 250 ms 252 ms 253 ms 10.8.25.197
8 255 ms 263 ms * buf-b1-link.telia.net [62.115.59.97]
9 264 ms 263 ms 262 ms nyk-bb4-link.telia.net [62.115.141.181]
10 264 ms 262 ms 262 ms nyk-b5-link.telia.net [80.91.254.14]
11 262 ms 284 ms 274 ms automattic-ic-310141-nyk-b5.c.telia.net [62.115.51.22]
12 278 ms 263 ms 263 ms 192.0.78.12
Trace complete.
ON this example below. Item 1 is non responsive. 2 loads and 3 shows the action failed.
Errors
Hi,
I pointed you specifically to the JavaScript errors section of the page, since traceroutes to WordPress.com are not useful in this context, since this isn’t WordPress.com, it’s memrise.com. 
The only reason I pointed you to the help page on WordPress.com is that is has clear instructions on how to look for errors in your console.
The error console screenshot, on the other hand, is useful; it shows a “partial loading” error (the 206 response). Hopefully a Memrise dev can use that information to track down the source of the problem.
1 Like
ok thanks. Yes there are alot of errors occuring throughout.