Hello to all Memrise Community
I have a problem with my Memrise Subscription
I tried to download my “English UK” Course but I can’t 
Greetings,
Kevin
what it seems from the screenshot you are trying to subscribe again…not downloading a course… It sais you already have Memrise pro
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So sorry Atikker
Hello 
That is the problem, when I press the “download icon” in my screen appear this picture
Greetings,
Kevin
Even after you logged out and in again?
12.03.2017 17:45 kirjutas kuupäeval “One Lesson More” <
[email protected]>:
I tried to logged out and login again, but don’t works
I trust you Atikker 
,
Kevin
Have you tried reinstalling also?
You say you tap this tick in the upper right corner and you always get the
same message. From your screenshot it does not show like you were on your
main screen of English course
12.03.2017 18:09 kirjutas kuupäeval “One Lesson More” <
[email protected]>:
Yes Atikker, I tried to reinstalled it but not works
Can I ask you a question?
What’s your Memrise version?
Greetings,
Kevin
Do you know a moderator?
Greetings,
Kevin
You had an Incognito Tab open, where you doing anything sneaky?
Why do you have incognito tabs open, are you being sneaky?
you’re welcome!
Hello @Saaammmm
Good Morning from Chile
All my web navigation is in incognito tab.
You can configure it in “Settings” if you are using Google Chrome
Kevin
My problem has been solved with @MemriseMatty
I had a little problem with the payment, but now was solved.
Thanks to all @Atikker @Hydroptere @Saaammmm
Have a nice Day,
Kevin
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