Meet the Natives bug, can't pick words, no scrollbar, button in the way

I reported that problem some days before I wrote here on the forum, but thx that you take your time.

The bug showed up at the update from week 7, so its going to be 3 weeks.

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Any news with this no-scrollbar-bug @Joshua?
Just happened with Russian 3;

If the phrase is short enough I manage to pick the words without hitting enter-arrow (but not always) if I am extremely cautious. On longer phrases it is impossible to answer

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Our android team is looking at the issue, however it might be a while until they finally crack the issue and resolve it.

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Hi, just to help Iā€™m having the same problems. Sometimes the words are behind the button and I canā€™t scroll them and sometimes they donā€™t even show up.

My phone info:

I have the same problem.
Phone: Bravis Alto
Android: 4.4.2

Good evening.

I found a bug in Meet The Natives (Italian) exercises.

Sometimes when Iā€™m doing Meet The Natives exercises, some phrases are too big and I can not select the words, because the input text drags the answers below the screen area.

I suggest put a scroll on the screen in order to let the user be able to scroll down and select the answers.

Thanks.

Samsung (SM-G360P) 4.4.4
The problem happens in multiple courses. In fact I havenā€™t found a language it isnā€™t happening in yet.

Hi @WildSage

This is what Josua answered 2 weeks ago

so I think they just have not found the solution yet

A solution has been found. :heart_eyes:

This bug only happens on Android version 4 and 5.

But youā€™ll have to wait a while for the fix to be released.

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Hi Joshua, your delighting information is not complete. I have an S6 Edge with Android 6.0.1 and I have the same issue. So I hope that the fix will also work for this version.

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It has been working correctly for some time now. But when I was reviewing Spanish 4, today, there was again some words hidden.

In Spanish 5 the scrolling thing worked again

so, it is working and it is not working at the same time

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Any progress to this being fixed Joshua? Its frustrating because Meet the natives is unusable and is the main reason I purchased pro. I cant even load Meet the Natives on my Ipad Mini as it throws an error everytime.

Hi @BillyBalthorpe It was fixedā€¦ Have you updated the app?/ logged out and in again?

Hi @Atikker, still not working for me. Iā€™ve logged out and logged back in, same thing and Iā€™ve tried uninstalling and reinstalling but the issue persists.

so sorry to hear that :frowning:

@Joshua
Can you look at it?

21.05.2017 11:34 kirjutas kuupƤeval ā€œBilly Balthorpeā€ <
[email protected]>:

What exactly isnā€™t working? Are you unable to scroll your screen?

What device are you using and what android version is it running?

What error is being shown?

@Joshua

  1. Samsung Galaxy Note running Android 4.1.2 (old phone). Meet the Natives used to work before the issue first started being reported a while ago. Now I cannot scroll so I cannot choose words if they are in more than one row under the video window. Dont have the problem on my tablet because bigger screen etc.

  2. I figured out the Ipad mini problem, I didnā€™t realise if you do not have any words queued for review, Meet the Natives wont work. Now I leave words to be reviewed so I can access the videos whenever I want. On the Android version it doesnā€™t appear to mater whether you have words needing review or not. Not sure why you have made it different on Apple devices.

Same problem for me with the latest memrise version (as of 6 Jun 2017) on Samsung Galaxy SIII mini (android 4.1.2)

Itā€™s a bit annoying but if you click the arrow and continue (and get the question ā€˜wrongā€™) you can at least continue through to the next question and hope itā€™s a different question styleā€¦

Regards
Tom

hi @glovertom! there is no visible scrollbar. Have you tried scrolling with your finger? is it only in this course or others also? what course is it? I would like to try it too

Hi @Atikker - yes Iā€™ve tried scrolling with the finger, but no luck.

The course is ā€˜French 4ā€™ but I had the same problem in French 1,2,3 also