Lost my Account after closing Gmail

So I had a quite bit of progress built up on my Pro account using Google sign-in. Part of my 2018 resolution was taking more control over my personal data and set-up my own e-mail domain. I deleted my G-mail as I was never really using it. Unforeseen, was that I had Memrise attached to my Gmail and now I’m unable to access any of my account including the only 3-month old Pro account I have.

I have since created a new account but obviously I am starting from square one and now realized that spending my money on a Pro Account was useless. I see on the FAQ that you do not merge accounts but is this a possibility that can happen soon? Pro was a great service but I’m certainly not going to pay for it twice.

It’s indeed a weak spot – if nothing else their customer support should be able to reconfigure your account with a new email account/address…

Hi @mattreinbold,
Sorry to hear you lost your account.
Can you send an email to [email protected] with your old Gmail address and/or old username?
I may be able to retrieve it.
Speak soon,
Lien