Lingua Latina - Familia Romana Level 2 ()

Memrise Bug Control Web Bugs
1

Please use the following template to provide all the requested details and help us investigate faster.

*This applies to the Web application, Familia Romana - cap 1 - Imagines. Impossible to progress further, after a couple of interaction the app spits out this message:
image
This happens ALWAYS and there’s no way around it. Your software looks nice, but this makes it useless.

  • Latest Firefox, PC
  • see description above
  • see description above
2

Hi, thanks for reporting this.

I tried to reproduce this but it looks like it’s working just fine for me.

Could you test a few things and let us know if the issue persists?

  • Please make sure AdBlock, AdBlocking technology or Ghostery have been disabled
  • Clear cache and cookies
  • Enable Javascript
  • Disable any active extensions and/or userscripts
  • Ensure your browser is updated, and restart it

I look forward to your response.

Best,
A.

4 Likes
3

Hi A,
tried different browser, no extensions, latest version, sometimes after fluvius, but always after parvus got this:

ParvusBummer
ParvusBummer1222×612 57.7 KB

got the same 500 error

try it for yourself:
https://app.memrise.com/aprender/learn?course_id=5718593?recommendation_id=6d940d7c-0bdc-4392-937b-58b78a169df6

Best,
M.

4

Thanks for getting back to me. I was now able to reproduce this - I’ve added this report to our ticket WEBSITE-2695. Unfortunately I don’t have a timeframe for the fix yet. In the meanwhile, please consider disabling Alpha and Beta to see if this fixes the issue:

https://memrise.zendesk.com/hc/en-us/articles/360015889157

Thanks for your patience.

Best,
A.

4 Likes