Lifetime Plan

I have a lifetime plan that I paid for in December 2017. I’d like to know why you charge me on Paypal in October 2019 and 2018. Please revert to me.

Best

@MemriseSupport & @MemriseMatty: one for you guys.

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This is a breach of contract from Memrise!

If it’s really a breach of contract(i never read their terms and conditions), then you could literally sue for charging you 3 times for the lifetime plan.

Easy guys, we’re all humans and errors happen. I’m sure they’ll sort it out soon!

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Hi @Danyboy1fr,

Thanks for getting in touch and sorry to hear that.

We have just replied to the email you sent us - please provide further information on there so that we can investigate further.

We’ll sort this out asap.

Best wishes,
Memrise team.

Hi Alex,
Everything is all settled .

Thank you very much for your kindness, diligence and honesty to solve the issue!
Kind regards.

Daniel

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Hi,

Sorry for the delay. We have now replied to your message.

We will now close this thread - if you need further assistance about this issue, please reply to our email and we’ll get back to you as soon as possible. :slight_smile:

Best wishes,
Memrise team.

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