Learn New Words: Could not load the session

Memrise Bug Control Web Bugs
21

Thanks for the advice @Olaf.Rabbachin. Yes, unfortunately, there isn’t currently an easy way to locate blank fields on Memrise; it’s a case of looking through manually and double checking when creating new levels. We have created a bug report for this (internal code PLAT-3184).

3 Likes
22

I don’t understand what error I have been had to lead to this bug: Could not load the session: Learn New Words. Could you help me to solve this problem, please? Thank you very much.

23

Hi @THAMLAM, could you provide a link to the course this occurs on please?

2 Likes
24

dear MemriseSupport team,
I faced the same issue this morning in couse below:
# LuvUSA-TOEFL- Sentences+ Special L3 + GRAMMAR

Could you please help to resolve this issue?

Thanks & Regards

25

Hi @alain_zhang, unfortunately it looks like the course creator has left a lot of blanks in this course which is causing the error. @hallo2009 would you be able to go through all levels of this course and double check there are no blank lines and that all words have a definition? Let us know if you need any help :slightly_smiling_face:

2 Likes
26

Thanks. There was a similar issues a few months ago, and I learned from you guys that @hallo2009 is not active any more. What if @hallo2009 can not help?

27

@ alain_zhang Unfortunately, if they’re unable to help, we’d recommend learning another course for this topic. Alternatively, you can request to become a contributor so you can make any necessary corrections.

2 Likes
28

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Dear Memrise Team,

I’m currently studying Japanese 2 (no script) course and this problem has shown up.
Please help me to fix it.

Thank you so much.

29

Hi @Dinhcanspeak. I can see you’ve completed this course. Can you please confirm which mode(s) this error occurred on?

3 Likes
30

thank you, team!

31

A post was merged into an existing topic: [BA-1020] Ghost Words in Community and Official Courses

32

A post was merged into an existing topic: [BA-1020] Ghost Words in Community and Official Courses

33

I have the same problem at the end of session.

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The course is “Intermediate French” user created. I was working in old interface but currently it crashes constantly.
Would you please tell me how can I fix it?

34

Thank you for reporting @pory. I’ve passed your details over to the web team working on this bug. Does this happen for you every time?

35

Thanx for processing my request. The problem mostly occurs in my workplace computer. like today:

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However it works fine sometimes.

36

@MemriseSupport I’m having the same problem here. After finishing a classic review session I got this error and no points counting towards my daily goal

37

Dear @MemriseSupport ,
I’m getting this error while trying to learn new words in Level 5 in the course Modern Tamil in 3000 words.

Could you check it out?

Thanks!

38

It looks like the course included an item with an empty definition and/or translation. I’ve now fixed it on level 5 so you should no longer see any issues.

Best,
A.

39

Thanks! It works now.

40

Learn New Words brings up an error and will not allow me to continue any further. This happened in French 1 as well and I had to abandon it before finishing it completely now it is doing the same on French 2. What can I do to get this fixed.