[BA-1020] Ghost Words in Community and Official Courses

The Kanji at chapter 12 dosen’t work after I have done almost everything of the kanjis. I get the message “Woops could not load the session. Sorry” Irritating. I see that the same problem is accuring for others - when will you fix this bug?

Hi @Monisolen, can you please link the course?

8 Likes

@MemriseSupport Could be this one: Level 12 - Week 1 Day 6 Kanji - Nihongo So-Matome N3 Vocabulary - Memrise

This is also a kanji (and vocab) course that is broken on chapter 12.

Hi @LaravZ, this should now be fixed. Please let us know if you face more issues :slight_smile:

9 Likes

It is fixed, many thanks!

Bonjour

Je suis entrain d’apprendre le russe et j’ai ce bug qui s’affiche.

Serait il possible de m’aider? merci d’avance.

Hi there, I hope you don’t mind me replying in English.

Unfortunately due to some inconsistencies in the number of items, Learn New Words is causing an error on this level (Décodage).

In the meanwhile we advise moving on to the following levels and skipping Learn New Words mode (you can skip any session by tapping the button with three dots and selecting a different mode from the ones available).

Thanks for your patience.

A.

10 Likes

thank you, it’s ok for me

In the course Начальный курс корейского языка - by Vandevorst - Memrise are not existing words in 12 and 23 levels, which leed to error.
TTMIK Korean Slang Expressions - by nae_nae_ - Memrise - the same in 26-29, 31, 32, 34, 35, 37-50, 52, 53, 55-59 levels.

Hi @harigamypeople16,

This should be fixed now. Can you try again?

Best,
A.

8 Likes

Hi! There are 2 ghost words in the course [

Netzwerk A1

](Netzwerk A1 - by pr3yanka - Memrise), Chapter 5 (Level 7). Each time “Learn new words” leads to this chapter and causes the error. Can you help to fix that? Thanks in advance.

Hello,

there is a ghost word in Lv2 of this course:

Done and done - these should both be fixed now. Let me know if not!

Best,
A.

8 Likes

Thanks for the above, Alec /:slight_smile:

I’m not sure if you received feedback like this before, but it appears that these “ghost words” can still show up as answers to other words as you’re learning/reviewing. It seemed to be the case here: “Сав суулга”
So it seems like they don’t necessarily get ignored by the system entirely, if that helps? Just not seen in action in this new system.

Please use the following template to provide all the requested details and help us investigate faster.

  • Description of the issue: I try to click on “Learn new words” to keep my learning path and this error happens.

  • Your device and browser details
    Linux
    Brave browser

  • Description of steps to reproduce the issue
    Check the video

  • Do you have any screenshots of the problem? Please upload them here.

I even have a video, but I can’t upload it in here.

“Sorry, new users can only put one embedded media item in a post.” :person_facepalming:

This also happens when I am not using the Beta version

Hi, this should be fixed now! Let me know if you have any further issues :slightly_smiling_face:

Best,
A.

9 Likes

Sigo tendo o mesmo problema tanto no app quanto no browser.
Francês 3 / 13 e 14 para palavras e frases…
Já ignorei as palavras do item 13 e segue o mesmo problema.

Hi,

I’ve found another lesson that cannot be finished due to (I assume) a ghost word:

Would it be possible to resolve this?

The course TTMIK Korean Slang Expressions + audio - by nae_nae_ - Memrise was partly fixed. The missing words appeared. But after 37 level the proble remained.