Leaderboard problem help please!

Hi there - can anyone help?

My son has started doing memorise for school homework for French and was high on the leaderboard

I then signed him up for the pro service at £44.99 a year and now the leaderboard doesn’t appear…

How do I go back to the original version so he can see himself on the leaderboard

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It’s probably best to tag one of the forum admins (@joshua or @Lien) so they can look into this for you. To help them, could you post a link to the course(s) your son is doing and say if he is using the website version of Memrise or the App?

Good luck :four_leaf_clover:

If all else fails, there is this: http://feedback.memrise.com/knowledgebase/articles/524855-cancel-pro-account-auto-renewal-recurring-paymen

Hi, can you please provide a screenshot to give us a better understanding?

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There used to be over 100 people on the leaderboard

Ah, the leaderboard icon on the bottom displays your overall points accumulated from all your courses, and only your mempals will be shown on that leaderboard.

To see individuals courses leaderboard, you will need to tap on the course title.

You should see the leaderboard on the top right side, tap it.

And voila, the course leaderboard will be shown.

My screenshots are from an Android device, but don’t worry they both follow the same concept.

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Thank you so much! :slight_smile:

I’m happy to help. :penguin: