Last updated: 02/November/2021
Please see the following list of web bugs that we are aware of and refrain from creating a duplicate thread. This list will be updated as and when we have more information.
If you believe you are experiencing a bug on web that is not listed below, please create a New Topic under Web Bugs or let our Support team know by reporting the details here.
| Bug | Link to thread/How to fix | Status | Notes |
|---|---|---|---|
| Learn New Words sessions fail to load due to Grammar not being available on web / Complete courses on mobile show as incomplete on web | Grammar sections show up as not done even after completing on mobile - #3 by Lyklar | Aware (internal code WEBSITE-2438) | This only occurs with courses that have Grammar - more info on which ones they are here |
| Learn New Words throws an error (user-generated course) due to blank columns in edit mode | Learn New Words: Could not load the session | Aware (internal code PLAT-3184) | This is only on community-created courses |
| Learn New Words and some reviewing sessions fail to load due to “Ghost words” | [BA-1020] Ghost Words in Community and Official Courses | Aware (BA-1020) | |
| Old versions of an edited item still appear in the course (phantom entries) | [Userscript] Attempt to Eliminate Phantom Entries - #147 by christopher.wendel | Aware (internal code QA-617) | |
| Speed Review throws an error on image-based courses | Speed Review on picture course: Could not load the session. Whoops - #3 by ale_c | Aware (internal code WEBSITE-2696) | |
| Facebook friends not loading | Connecting Facebook to view friends | Aware (internal code WEBSITE-2475) | |
| Mems are not displaying correctly | N/A | Aware (internal code WEBSITE-2667) | Users may see errors in the formatting of mems or fail to see mems at all |
| Turning off daily goal resets current Streak | N/A | Aware (internal code WEBSITE-1971) | When turning off daily goal for a course, users may see the streak for that course reset to 0 |
| Streak on web one day ahead of mobile app | N/A | Aware (internal code WEBSITE-2326/3199) | Users will see their streak fulfilled on web one day ahead |
If you have any further information or questions on any of the bugs above, please comment in the relevant thread.