Hi,
I have the Memrise app on both my iPad mini and iPhone 7. My problem is the following: I’ve downloaded for offline use the course “Spanish 3” on my iPad, and I’ve completed it, however when I open the app on my iPhone it doesn’t show the course as completed.
However, the reverse works: the courses I downloaded and completed on my iPhone are shown as completed also on the iPad.
I’m looking forward to solving this issue. Anyone able to give some advice?? @Joshua
Thanks X
Hi! After finishing Spanish 3, did you connect to internet so the progress could upload to system?
Yeah I did and I also tried to scroll up many times to update, but apparently it didn’t work…
Have you tried reinstalling the app on your IPhone?
The easiest is to log out and in again. But if that doesn’t help then try reinstalling. And if that doesn’t help also… Will think further
Yeah just tried… and didn’t help 
No problem anyway, I’ve also written an email to the support service…
A tip for you… It is faster to just tag Joshua
Done. Thanks for everything
Hi, could you send us two screenshots.
Maybe there is something wrong with your iPad, as the website doesn’t show your course as completed.
Interesting! None of the platform show the same amount of words learned.
Could you please click the leaderboard tab on both device? Are you able to see yourself on the leaderboard with both device?
Could you also check that the time on both devices are correct. Maybe one of your device date has been moved to some date forward in the future / past.
Yeah I can see my leaderboard on both devices, both showing 10.2k points. And yes, time and date are correct on both
This might be a pain, but could you log out of your iPad then log back in again.
Could you please tell us the result?
Most likely your progress will be reverted to what is shown on the iPhone.
The website progress seems to now match your iPad.
Could you try logging out and logging back in to your iPhone again.
Problem solved. Thank you and sorry for bothering
That’s great news! Thank you for the report.
You weren’t a bother at all. Please do let us know if this happens again.
iPad still showing the course as completed