iOS older and new version on both iPhone and iPad crashes constantly - can’t do reviews or learn new

Memrise Bug Control iOS Bugs
1

Nothing helps, hard resetting the device, terminating / quitting the application, loging out. After updating the app on another device, same problems. Nothing helps. It crashes and either throws you to the main screen of memrise or kicks you out of the app to your device home screen.

Please fix this asap. Thanks.

2 Likes
2

Having the same problem.

The courses also all show that nothing has been learned in them until you click on them. You can then see how many reviews you need to do, but when you click to review the app crashes. Can’t do anything in the app.

1 Like
3

The official Memrise courses still seem to be functioning, but not the user created ones.

4

Yeah, same here. The app is totally unusable.

5

Add another one here. App keeps crashing when I try to open it after the latest iphone update.

1 Like
6

Hi,

Please provide:

  • OS
  • Device
  • Memrise version
7

ios 11.3
iphone 7
memrise v2.3.47.8392

Everything seems to work now, but the course list doesn’t show how many reviews. It shows all courses I have added but it’s as if there’s no progress. However when I select the course, everything seems fine there. It’s just the list now that doesn’t seem to work.

1 Like
9

Another report:

1 Like
10

App is unusable; crashes on startup.

ios: 12.0.1
iphone 5s
memrise 2.3.48

I uninstalled and then reinstalled it, and it loaded but then once I log-in it crashes.

1 Like
11

İ have the same problem the app is unusable

12

  1. If you are using an older version of Memrise, and an older OS (<11) and Memrise is crashing, we would advise you to update Memrise (2.3.48). Failing that solving the issue, please also update to iOS 12.

  2. If you are already using iOS 12, and Memrise 2.3.48, can you let us know if you have ignored any items in your courses? We can then investigate further.

13

Yes, i ignored a few items of my custom courses. İ use ios 12 and the newest update of memrise. When it tries to open the app it immediately crashes.

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14

I’ve got iOS 12 and Memrise 2.3.48, and yes I’ve ignored items in the custom courses I use.

1 Like
15

Same issue, app crashes every time I try to open it (iOS 12, Memrise 2.3.48, yes there are ignored items in my courses)

1 Like
16

Also on ios 12 and have ignored items in my courses. (Also using an IPhone 8 and the latest version of Memrise.)

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17

My Memrise has also started crashing after I updated to the latest version (2.3.48). iPhone Xs with IOS 12. Have tried uninstalling Memrise, rebooting the iPhone, reinstalling Memrise, but no luck. Very frustrating. And yes, I have ignored items in some of my courses.

1 Like
18

Same here, I have the newest version of the app as well as the newest iOS and the app will not open on either of my devices (ipad and iphone SE) I try to open it it attempts to load and then black screens and crashes the app. Uninstalling and reinstalling it did nothing. I have skipped things in the custom courses as well as downloaded courses for offline use. Hope this gets fixed soon.

1 Like
19

Same problem. iOS 12.0.1 and Memrise 2.3.48. Yes, I have ignored some items – mostly incorrect or malfunctioning items in Spanish courses.

I also uninstalled the app and rebooted before re-installing. Same result.

Really disappointing in light of poor performance characteristics of the browser-based alternative.

1 Like
20

Same as reported before.
Posting just for the purpose of statistics.

1 Like
21

Same here. Worked fine for several courses but once I switch to one course the app crashed and can’t be opened again. For now I use the beta to be able to review.

Tested on two different devices running iOS 12.0.1 and the latest Memrise release.

1 Like