Invitation to group

Hi!

I’ve created email account for my nephews and accounts in memrise. I’ve created group and I’ve invied them to the group. One of them got an invitation email and one not. Both have the same email setup, both the same memrise settings.

I tried to invite second one dosens of times and email did not come.
What should I do?

regards
TK

Hello. I do not quite understand how the groups work, but in Memrise’s support there are several tips:

https://memrise.zendesk.com/hc/en-us/categories/360003078098-Groups

If even then, the email does not work, you can share a direct link.

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Yes. I’m the group creator and I sent invitations. One of them got an invitation email and second not.

As I understand it, if the email does not work, while your nephew is logged in with Memrise on the web, he opens a new page in the browser, and manually enters the group’s link. Instead of receiving the link by email, he himself types the link. (PS: I do not know if I’m being clear, because I do not speak English well.)

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I found a topic that Joshua explains how to solve your problem:

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No. I’m using Mempals link and adding nephiews names. What is interresting one of them got an invitation email and second not.
Moreover, I see an information that inviation has been sent. But there is no email.

The second method with Link does not work in my FireFox, Chrome, Edge and Internet Explorer on Windows 10.

I’m going to ask @MarshallLanguages to see this problem for you.
He is always on the forum, and as he has a group, maybe he will know how to solve this problem.

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Well, @Milamy has basically suggested everything. All I can think of is re-sending it or using the link,

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Thanks for suggestions.
I think Memrise suspects me for spamming because I tried to send invitation so many times :wink:

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This is strange. I successively invited by email my sister and hed hausband. Email with invitation doesn’t go to one of my nephews. I already invited that way 3 of 4 persons.
I can’t use link invitation even if adobe flash is enebled and allowed on the memrise site. I think that link could be simple text that I could copy to my clipboard.

My problem remains unresloved. Maybe someone from memrise.com will find couple minutes to help me. It would be nice.

Hello. Ask one of the people who received the email to resend this email to the nephew who did not receive the email (or note the link that appears in the email). I did a test, and checked that the link is the same for everyone, regardless of the name of the mempal.

And if you want to be part of the group (or anyone), you can use the same link to join the group. Just do not forget that you have to be logged in to Memrise when you click on the link.

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Thanks. It works!
Now my group is complete.

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How nice. Good luck :slight_smile: