I would like a Refund please!

Welcome to the Forum! General Discussion
1

Hello there,

I forgot about my subscription and i would like a refund. I do not use the app anymore.

thanks

2

Try looking here:

https://memrise.helpshift.com/a/memrise-learn-a-new-language/?p=web&s=subscriptions-billing&f=how-do-i-cancel-my-subscription&l=en

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I want a refund too because the New theme is ugly…

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Hi @nixon82 and @Greg_Snow,

Thank you for trying Memrise.

If eligible*, you can request a refund by visiting Log in to your account<!-- --> - Memrise on web - please make sure you are logged in with the correct Memrise username.

Refunds may take 5-10 days to appear in your account. Please contact your payments provider for further information.

*Refunds are only available within 30 days from the date of subscription. Please note that if you signed up via Apple/iTunes (iOS), you will need to get in touch with Apple directly to request a refund (unfortunately Apple do not allow developers to access the refunds system). More details about refunds here: https://goo.gl/kXNEMJ

Thanks again and happy learning with the free plan. :slight_smile:

Best wishes,
Memrise Team

Any further doubts or questions?

Help page :point_right: https://memrise.helpshift.com

Or :email:Contact us

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