I lost all of my learning data for Russian 1 and 2 and I lost everything for Korean 1 and Norwegian 1 and when saw this I logged into my account on my computer and I was prompted to confirm my new account. I lost my streak, but I didn’t lose any of the mems that I created, the points I’ve earned, or any words that I’ve learned. I’m still a level 12 but Memrise had removed all course data for the official memrise courses that I have taken and not anything else. I went and checked and only data from the official courses were gone. What can I do to fix this?
I don’t think you can do something yourself really; only Memrise can.
@Memrisesupport: I hope you have time to help @begerk.
My first though was when I read your post, that you maybe used a second account or second email address. But the fact that you still have your points and things, proves it’s not. Really weird though… must be frustrating too. Now finggers corssed and hope Memrise does something about it.