How are we supposed to communicate with the course creators?

Community-Created Courses How To's
10

This was the best suggestion I saw by @kaimi - but I can’t find which thread it was in:

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If someone finds it, please could you show the link to this great image, for context.

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Hi @DW7,

It was this one: [Site Feedback] There Is No Point in a New Forum Unless It Is Promoted

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12

I made an enquiry and they suggested to make forum post to see if the creator responds. But the creator doesn’t seem to be active on Memrise or the new forums. Surely there must be a way to message the creator or send them an email?

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@Matt_Mendoza60,

You can ask @Lien to send an email to the course creator (you’ll need to post a link to the course) inviting him or her to this forum.

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14

Thanks! As soon as I know which course your enquiry is regarding, I’ll look into contacting its creator.

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15

Found it and emailed the creator. [Course Forum] Minna no Nihongo I

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16

Hello
İn the past it was possible to write in the forum of a group if there are some mistakes… how can reach the group admin?
At the moment İ am learning türkish… in many cases there exists 2 or 3 synonym for on german word… the problem is when the synonymes not noticed as synonymes. so in most cases don-t know whıich translation i should take… and it makes oneself angry if you have false positiv result. .
would be nice if there would pop up another textbox in testing modes with the order to write another synonyme instead of noticing it as wrong.

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@markus1684, I put your message where your question was already answered.

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18

I think the best would be to have a flagging system or something similar in place, so the users – not only the forum users, but every single course user – could give a sign that they think something is wrong with a given entry.

That something can be whatever: spelling, wrong translation, missing synonyms as alternative answers, a suggestion for a clarification, etc.

And maybe course creators could check a box if they want to get these flags/tickets by mail (for example daily) but there could also be a separate sheet in the course creator interface for these. It would be a lot more convenient than anything before.

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19

Hi @Lien, could you do the same for me please? I’m trying to contact @yajleejnus about the course ‘Complete Vocabulary Guide to Greek New Testament’. Is there a way of putting us in touch with each other? He’s not on the forums.

Many thanks,

ChrisTufnell

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Hello @memrisematty,

I would like to contact the creator of http://www.memrise.com/course/144538/deutsch-interaktiv-a1/ about a small correction. PeCygan is not active on the forums but still occasionally works on the course.

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22

@duaal

Lien no longer handles direct user support requests. This is now @MemriseMatty’s responsibility. I didn’t see it announced on the forum itself, but Lien has updated her profile with the following announcement:

“My colleague Matthew (aka MemriseMatty) has taken over all support-related tasks from me. Please make sure to tag @memrisematty for support-related queries.”

Based on her update, we should stop tagging Lien, and start tagging MemriseMatty instead, from now on.

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25

I’m not Matty, but I’d recommend that you say immediately what you want when you tag him - then when he comes he sees what you want from him and doesn’t have to waste time by saying “What’s the matter” and then waiting for you to respond.

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26

Dual is referring to a post replied

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Ah, I see. I still think it would be clearer if Matty could read in his notification what the attention is for.

e.g. “Could I get your attention please? There’s a post in this thread that needs a response from you.”

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I saw he was online so I made a quick reply to my post from last month to draw his attention.

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Could I get your attention for this @MemriseMatty?

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he did say why… btw, maybe @MemriseMatty has some free time/days, some other mods might help, @Joshua for ex?

31

If you want to send him a reminder, and avoid “cluttering” with those repeated questions, why not send him a private message, linked to your questions.

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32

is this the habit nowadays, sending PMs for “officious questions”? I don’t find that a good idea… and than what is the use of the fora, if pm here pm there… the user was not cluttering, he just never got an answer…

private message/PM means something is regarded as private (ok, some idiots use it to insult “in private”, but that happens rarely, i hope)

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