Goal keeps turning on after using phone app

Hi, so I removed goal for Mandarin Chinese 1 on webpage (it is not possible to finish the course anyway because there are unaccessible grammar lessons and it is a bit irritating to see)


The problem, however, comes if you go to the phone and review at least one word from it. As soon as it happens - goal comes back on webpage (instead of getting removed on the phone after it was removed on webpage).
I’ve tried some of the suggestions available on the webpage - removing the course and getting it back, resetting some of the words etc - as soon as you review one word on the phone the goal comes back on a webpage).
It is a small thing, but it is really irritating not to be able to control this feature properly. Particularly, when it is impossible to “finish” the course because it has some of the locked material.

Hi,

Thanks for getting in touch. Sorry to hear you’re experiencing this issue.

In the attempt to fix this, can you please uninstall the app, restart your device and then reinstall it? This tends to refresh the system and solve the error.

If the issue persists after trying the steps above, please send us the following information:

  • Which device you are using
  • Which OS you are running
  • Which version of Memrise you are using (you can find this information at the bottom of your Settings in the app)

Looking forward to hearing from you,
Memrise team

3 Likes