Hi guys, I am learing french A1, but as attached pic, words with accent garbled, anyone know how to fix it?
My phone model: huawei CRR-UL00
Android version: 5.1.1
My system language is english
In another thread about characters being displayed incorrectly logging out and then back again fixed the problem.
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I had the exact same problem with Learn basic Italian on my Samsung Galaxy S5, android 5.0.
I can confirm logging out and back in again fixed the problem.
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So I just wanted to chime in to say that at least in my case, I suspect (in my unprofessional opinion) that the issue was not a language conflict or display issue, but a syncing issue, because both the website and app are taking to the Hebrew characters perfectly well now.
When I was trying to figure out what the problem was I found a thread from the old Memrise forum where tons of people were discussing various issues linked to improper/incomplete syncing, so it seems to be a pretty common occurrence. But over the past couple of days I’ve found that logging out and back in to both app and website seems to get everything in order.
Hope this helps, good luck everyone.
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Dear all, thanks for your kindly help, i log out and login, but still didn’t fix the problem…any more suggestion?
Dear alll, good news, the problem fixed, i reinstalled memrise, and login, bingo fixed
tips for the user from china mainland, you should try to find a way to install memrise directly from google play
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really appriciate all your kindness, have a nice day
I am having the same problem noted in this bug report: Garbled characters in French / Italian / Hebrew / Japanese courses
Unfortunately the step of logging out and back in (several times) has not worked. I have also reinstalled a few times. I am on a kindle fire tablet.
I downloaded from the Amazon store 
Thanks, our Android developers we will be updating the Amazon store soon. The Amazon store and Xiaomi app store contains an outdated version which causes the special characters to appear like this.
Then could you also update huawei app store? After I install it from google play the problem fixed, but after I turn off the vpn, memrise can’t syn properly, then I still can’t use it, thank you
Would really appreciate getting the Nubia app store updated as well. Memrise came to me highly recommended from multiple sources and I was very disappointed to find that one of the world’s top language learning apps fails to display non-English characters. Of the many ways you could break functionality of a language-learning app, this has got to be pretty high on the list.
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Hi, lately I’ve been experiencing this bug which managed to make my Japanese characters look weird. I’ve been using an old version of memrise and it happened on certain courses only, but now it has affected the whole memrise app. Updating to the newer version has done nothing. Clearing cache, uninstalling and the usual crap hasn’t done a thing.
I kept waiting on updates in the hope that it might be solved one day but it never did.
Now did I not only lose my 60day streak but also lost the ability to do anything at all.
Look at the image. I have no idea why it’s like this but it’s not really working. I can see Japanese characters just fine everywhere else except in memrise.
Help?
Hello Joshua,
Many thanks for following-up. I am not aware if Memrise knows the situation in China. I bought a new Galaxy S7 Edge here, with latest Android version. However, it does not allow install of a working google play store (and FB, Gmail…). I need to root my phone, however there is no Android version out yet I can use. The only way is that you update the Xiaomi or other Chinese app stores.
Could you do this? Log out, log in didn’t work.
Many thanks for your support.
REcently all of my students are complaining that the printed words are being displayed with weird letters. My android phone is also displaying the accented vowels in ASCII codes versus in plain text. This has been going on for a month or more.
Logging in and logging back in doesn’t help. The computer displays the vowels properly. Seems only to be a problem on the telephone.