Hello.
There’s a typo in the within the official Japanses 2 course chatbot “Rendez-vous” (in french language).
At some point, the player is asked to type “haremasu” by clicking letters one by one.
But for some reason, the “m” letter has a value “r m”, thus it is impossible to complete the exercise.
The fix is simple: replace this “r m” by “m”.