I don’t understand why there is no French version for the Memrise UI, as a lot of content is intended for french users.
Furthermore, the translations of the FAQ in french are pretty fuzzy, as a native french speaker I often have to switch back to english because I don’t understand the meaning of the sentences. As an example, this page that looks like an automated translation, and has no meaning for a native speaker : http://feedback.memrise.com/knowledgebase/articles/577041-je-veux-que-les-gens-cessent-de-me-suivre
Il n’y a pas moyen d’arrêter quelqu’un que vous suivant sur memrise - nous avons un modèle de type Twitter. Cependant, les adeptes ne peuvent pas interrompre votre apprentissage en aucune façon - ils voir juste votre score sur leur mempals classement.
As a language learning tool, it looks weird that the UI is not translated in the source language, or that a fuzzy automated translation cripples the FAQ.
this is not a bug :, the translation is “made in google” - that google that believes that some machine-made universal translator is the holy grail which will redeem the human kind (into… oblivion)
I agree that the automated translation may just be “a feature” of the FAQ ( feedback.memrise.com seems powered by uservoice.com ), they may not have the resources to keep an up-to-date FAQ in many languages (but they do have a community, they could turn the FAQ into a community-based wiki, so … what are they waiting for ?).
It does not change the point that without translating the main UI (I mean the home page, the courses interface, etc), Memrise has no way to compete with other websites that are translated (like duolingo), even if the content (including the user-generated content) is way better in Memrise.
Addendum : many commercial websites are using a community to help the translation. As an example, I recently helped translating the Crisp.im app. After their community-driven translation campaign, the app was translated to nearly any mainstream language : https://poeditor.com/join/project/l718IiBWl8
So there is no community manager that can triage the requests and reply to users, and filling bugs is useless unless you explicitly call a developer by his name?
That would be a pity, as if consumers and community feedback were unimportant.
if you report a bug in the right section of the forum you will get an answer from bug-blaster-Joshua. If you want to ask smth about some specific course you will likely get a response if you write it in some existing course forum thread