So i completely forgot about my annual subscription until i just got a notification that they charged me. Money is tight at the moment and I can’t really afford it. Is there a way to get a refund? I have actually googled and found a link that i should follow for refunds but it doesn’t work, just gives me a 404 error.
Hi, sorry about this! You must have found a link to our Help page which is now offline - unfortunately Google as well as other search engines might take a while to unindex these URLs. You can now find our new Help page at the following link: https://memrise.zendesk.com/hc/
In the meanwhile, I’ve issued a refund for your purchase under our 30-day money back guarantee. 
For future reference here are a couple of useful links:
- More info on refunds: http://memri.se/rar
- How to request a refund, if eligible: https://memri.se/refunds
Best,
A.
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