Discount, Decks, iOS app, non-Memrise courses

Well, the Nov 5 50% discount for a year-subscription is nice but I still don’t know if the Memrise iOS app will continue for a shorter or longer time for the Decks courses, and what’s the state of the Decks iOS app and will that app be free or paid by subscription?

100% of the courses I do daily, many times, are user-contributed and personal ones as the languages I study are not available as Memrise official courses. So what’s the official story, thx?

I’ll tag @MemriseSupport and @MemriseMatty here - so you’ll hopefully get an answer soon.

Thanks, yes I sent and email to Memrise support as well but no response…

Any update? No response from Memrise support either (and I’m a paid subscriber)?

Any updates? Tech support, hello hello?

@MemriseSupport - can you please help out @GyaltsenBum2

Well, no response from memrise support, neither via direct contact or on this board.

They answered very slowly. I am as confused as you

It’s a way to measure how well a company takes care of paid customers.

I ended up not taking the 50% discount. Not responding to customer support questions was the key issue why rejecting the offer.

As someone considering subbing, this is all disappointing to read.

I’m interested in the Spniah official course, but seeing support ignore questions is wrong and unappealing.

I came to the forums to find out what benefits there were to subbing.

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Hi all,

Sorry for the delay in replying!

The good news is that you can find a 50% off promotion again on our website and on our apps - check it out now!

You can start any user-generated courses on the Memrise website and then continue learning in the app - simply make sure you’re logged in with the same details. :slight_smile:

You will be able to use your membership on all official courses and user-generated courses as well. However, please note that not all features are available on all courses - for more information about this, please read this FAQ:

Regarding the Decks app and website, we’re currently working on some changes and we’ll be announcing more about this soon. Please keep an eye out for future updates on these pages. :slight_smile:

We hope this helps.

Best wishes,
Memrise team.

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@MemriseSupport when does the offer end (time), thanks. (Need to sleep hence not doing purchase now)

The offer ends in 1 day - so don’t miss out! :slight_smile:

You can see this at any time by visiting https://www.memrise.com/premium/

Best wishes,
Memrise Team

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Cheers, subbed.

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Even if the discount may be over, I may consider purchasing Premium to enhance my experience. :blush:

Well, the discount is still promoted – but until I know the story of Decks and the option to use the mobile apps with Decks or not – I can’t take this offer as 100% of the courses I do are decks/community based. I’m sure I’m not the only one. Any info from Memrise about the future of community courses and mobile apps would be appreciated – then we could actually take up on that offer.